88fn Privacy
Policy

1. Who We Are

1.1 This Privacy Policy is published by the operator of the 88fn platform, accessible at https://88fn.io ("88fn", "We", "Us", "Our"). 88fn is a digital betting and casino platform serving users in Bangladesh, offering cricket betting, live casino games, slots, crash games, and fishing game titles.

1.2 For the purposes of this Privacy Policy, 88fn acts as the data controller in respect of personal data collected directly through the platform. In cases where personal data is processed jointly with third-party service providers (such as KYC verification partners or payment processors), those parties act as independent data processors subject to contractual obligations consistent with this policy.

1.3 If you have any questions about this Privacy Policy or the way your personal data is processed, please contact our support team at [email protected]. All privacy-related enquiries are handled by our dedicated data protection team.

2. Data We Collect

2.1 Registration Data. When you create an 88fn account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to create and manage your account and to verify that you meet the minimum age requirement of 21 years.

2.2 Identity Verification (KYC) Data. To comply with anti-money-laundering obligations and to process withdrawals, we collect copies of government-issued identity documents (National ID Card, Passport, or Driving Licence), proof of address documentation, and, where required, evidence of the source of funds or payment method ownership.

2.3 Financial Data. We collect transaction records including deposit amounts, withdrawal requests, payment method identifiers (such as bKash wallet numbers, Nagad account references, or masked card numbers), and transaction timestamps. We do not store full card numbers or banking credentials on our servers.

2.4 Gameplay and Betting Data. We record a detailed log of all bets placed, games played, results, session durations, wager amounts, and bonus usage. This data is used to operate the platform, resolve disputes, identify problem gambling patterns, and comply with legal record-keeping obligations.

2.5 Technical Data. When you access the platform, our servers automatically record your IP address, browser type and version, operating system, device identifiers, referring URL, pages visited, and session timestamps. This data is used for security monitoring, fraud detection, and platform performance optimisation.

2.6 Communications Data. If you contact 88fn support — whether by email, live chat, or any other channel — we retain records of that correspondence, including the content of messages, timestamps, and any attachments provided.

2.7 Marketing Preferences. Where you have opted in to receive promotional communications, we record that consent and your stated preferences. You may withdraw consent at any time by contacting support or using the unsubscribe option in any marketing message.

3. How We Use Your Data

The personal data we collect is used for the following purposes:

• Account Management: Creating, maintaining, and securing your 88fn account; verifying your identity and age; enabling login and account recovery.
• Service Delivery: Processing deposits and withdrawals; crediting winnings; applying bonuses and promotions; resolving disputes and bet-settlement queries.
• Legal Compliance: Fulfilling obligations under applicable anti-money-laundering regulations; responding to lawful requests from competent authorities; maintaining required financial records.
• Fraud Prevention and Security: Detecting and investigating suspicious activity, unauthorised access, duplicate accounts, and abuse of promotional offers.
• Responsible Gaming: Monitoring gambling patterns to identify potential problem gambling behaviour; enforcing self-exclusion requests and deposit limits; complying with responsible gaming obligations.
• Platform Improvement: Analysing aggregated usage data to improve site performance, game selection, and user experience. This analysis uses anonymised or pseudonymised data wherever possible.
• Marketing Communications: Sending promotional emails, SMS messages, or in-platform notifications to users who have opted in. You may opt out at any time.
• Customer Support: Responding to enquiries, complaints, and feedback; tracking support interactions to improve service quality.

4. Legal Basis for Processing

4.1 Contractual Necessity. The majority of data processing carried out by 88fn is necessary for the performance of the contract between 88fn and you as a registered user — specifically, to operate your account, process transactions, and deliver the services you have requested.

4.2 Legal Obligation. Certain processing activities — particularly KYC verification, financial record retention, and disclosures to authorities — are required by applicable law. 88fn has no discretion to limit this processing.

4.3 Legitimate Interests. We process technical and security data on the basis of our legitimate interests in preventing fraud, maintaining platform security, and improving service quality. These interests are balanced against your privacy rights, and we do not process data under this basis where it would override your fundamental rights.

4.4 Consent. Where we process data for marketing purposes, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Cookies & Tracking Technologies

5.1 88fn uses cookies and similar tracking technologies to operate the platform, maintain session state, detect fraud, and analyse usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing platform functionality.
• Functional Cookies: Store your preferences such as language settings, game lobby filters, and responsible gaming tool configurations.
• Analytics Cookies: Collect anonymised data on how users navigate the platform. This helps us identify and fix usability issues and improve the overall experience.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and credential-stuffing attacks.

5.2 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may affect your ability to log in or use core platform features.

6. Data Sharing

6.1 88fn does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes under any circumstances.

6.2 We share personal data with the following categories of third parties only to the extent necessary to operate the platform:

• Payment Processors: bKash, Nagad, Rocket, Upay, and card network providers (Visa, Mastercard) receive the minimum data required to process your transactions securely.
• KYC and Identity Verification Partners: Third-party verification services receive copies of identity documents and personal details to conduct age and identity checks on our behalf.
• Game Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive pseudonymised player identifiers necessary to deliver game sessions and settle results.
• Cloud Infrastructure Providers: Our hosting and database infrastructure partners process data as part of platform operation under strict data processing agreements.
• Legal and Regulatory Authorities: We may disclose data to law enforcement, financial intelligence units, or courts in response to lawful orders or where required by applicable anti-money-laundering regulations.

6.3 All third-party processors are bound by contractual obligations requiring them to process personal data only for the specified purpose, to maintain appropriate security measures, and to return or securely destroy data upon conclusion of the processing relationship.

7. International Data Transfers

7.1 Some of our third-party service providers — including game studios and cloud infrastructure partners — may process personal data outside of Bangladesh. Where such transfers occur, 88fn takes reasonable steps to ensure that appropriate safeguards are in place, including contractual data protection clauses consistent with accepted international standards.

7.2 By using the 88fn platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Bangladesh. 88fn will not transfer personal data to a jurisdiction that does not offer an adequate level of protection without implementing appropriate safeguards.

8. Data Retention

8.1 88fn retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply as a general guide:

• Account and registration data: Retained for the duration of the account and for 5 years following permanent account closure.
• KYC and identity documents: Retained for 5 years from the date of verification or account closure, whichever is later, in line with standard anti-money-laundering record-keeping obligations.
• Transaction and financial records: Retained for 5 years from the date of each transaction.
• Gameplay and betting logs: Retained for 3 years from the date of each session or bet.
• Support correspondence: Retained for 2 years from the date of the most recent interaction.
• Technical and security logs: Retained for 12 months on a rolling basis.

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes.

9. Your Rights

9.1 As an 88fn user, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request" and include your registered username. 88fn will respond within 30 days.